Confident Competence: The Role of Competency in Care
Competency in Health and Social Care is having the knowledge, skills, behaviours, and values to deliver safe, effective, person-centred care.
With the Care Quality Commission (CQC) introducing the Single Assessment Framework, care providers are now expected to evidence that staff are correctly trained and that they are also competent in their roles.
Failing to evidence staff competence can affect:
- Inspection outcomes
- Compliance ratings
- The quality of care delivered
For providers, this makes competency a key priority.
Our latest innovation: Confident Competence
At Care Business Associate Training, we are committed to raising standards in workforce development. To support providers further, we have launched our latest innovation — Confident Competence, a digital competency platform created for the Health and Social Care Sector.
This solution is part of our mission to help care organisations stay compliant, meet CQC requirements, and build confident, resilient teams.
What is Confident Competence?
Confident Competence is an innovative platform designed to help care providers create, track, and evidence competency in Health and Social Care.
With a full competency library and digital assessment toolkit, the platform allows providers to:
- Assess staff competence in real time
- Embed practical assessments into daily practice
- Gain clear insights into workforce skills and training needs
- Reduce unnecessary refresher training by tracking genuine capability
- Generate inspection-ready reports in just a few taps
Built by care professionals for care professionals, Confident Competence ensures that competency management is simple, consistent, and aligned with UK regulatory standards.
Visit Confident Competence to see the platform in action.
Book your demo
A digital competency management system that builds smart, compliant, and live data in minutes. It saves time, reduces mistakes, and gives you back your day. Confident Competence gives you the tools and support you need, right at your fingertips.
Take a free, no-obligation tour today of our system today.